Terms and Conditions

Welcome in Lolya.com! You shall find below the terms and conditions relevant to using our services and surfing “Lolya.com” website pages, links, tools and other relevant features. By using Lolya.com website, you agree on the terms and conditions set forth herein, which include every detail hereinafter. It also confirms your commitment to response to the content of the agreement of Lolya.com.

The following terms and phrases shall be interpreted according to the definitions provided next to each of them, unless otherwise explicitly provided in the text or required by the context:

·  Lolya.com Referred to hereinafter as “We” or “Lolya.com” too.

·  Regarding your usage to the website, referred to hereinafter as “Services Agreement”.

This agreement shall enter into force once you accept “agree” option.

This preamble is integral part of the agreement.

1. Website membership shall be granted to persons over 18 years old only. 

2. Persons whose memberships in Lolya.com are cancelled shall not be allowed to use the website. 

3. You should adhere to all applicable laws regarding the regulation of e-trading. 

Once you apply for membership, you will be required to disclose specific information and to choose user name and password to use when logging in the site. Upon the acceptance of registration, you will be a member on the website, thus you will agree that: 

1.      You are responsible for maintaining the confidentiality of your account and your password, and identifying who allowed to access and use your account. You will agree to immediately notify
“Lolya.com” of any unauthorized use of your password and account or any other breach of your confidential information. 

2.      In, anyway, “lolya.com” shall not be liable for any loss may occur to you directly or indirectly, morally or materially, as a result of disclosure of your user name and password.

3.      You are responsible for maintaining the use of “lolya.com” seriously and credibility, and you shall be obligated to indemnify “lolya.com” of any losses directly or indirectly that may be occurred to “lolya.com”, as a result of any illegal, true or authorized use or from any other person has accessed to your account on the site whether to perform services or otherwise using your user name and password, either you authorized him or not. 

4.      You are agreed to disclose with real, right, updated and full information about yourself, as required in registration form of “lolya.com”. 

5.      You will be obliged to maintain and update the registration data respectively to keep it true, correct, updated and completed. If you disclose untrue, incorrect, and incomplete or breached the user agreement, “lolya.com” shall have the full right to stop, freeze, cancel your membership and your account on the site, without prejudice to the other rights of “lolya.com” and its legal means to recover the same. 

6.      “lolya.com” has the absolutely free and at any time to conduct any investigation deemed necessary (directly or by third party), and to ask you to disclose additional information or documents -whatever its size - to prove your identity and/or property of your financial instruments. 

7.      In case of failure to comply with any of the above mentioned, “lolya.com” has the right to stop or cancel your membership and ban you from the site. We also maintain the right to cancel any uncertain or unproven accounts, dealings or accounts that have no activity for long time.

1. Pictures of digital jewelry are carefully chosen on the site, but the product colors may vary relatively from screen to screen. Some products may appear larger or smaller than its real size on the site.

2. The information may not be 100% accurate, there is a possibility of human mistake, the management of the site shall have the right to change any information on the site in any time whether for the product or the other information.

3.  The weight of the product mentioned at the site may vary with 10% of the weight mentioned in each product, the weight also includes stones, such as: Zircon, enamel or any other colors to decorate the product.

4. All products are priced with USD, and you can also choose other currencies.

5. The product price consists of the price of gold + manufacturing and designing fees + stones.

6. If the product weight exceeds 10% more or less than the weight mentioned on the site, we will follow up and coordinate with the Buyer within the policy of retrieval and recovery described later in this agreement.

1. You agree to contact with you by e-mail or by posting promotional advertisements on the site. You agree that all agreements, advertisements, data, and other communications provided electronically take the place of the same written to meet the legal requirements. 

2. During your membership, “lolya.com” will send promotional, e-mails to notify you with any changes, procedures or new promotional activities maybe added to the site. 

3. You have the right as a user to confirm that you do not wish to receive promotional e-mails, and you can cancel receiving such massages by clicking “Do not receive promotional e-mails” option at the bottom promotional and advertising e-mails.

1.You acknowledge and agree that “lolya.com” will notify you about any amendment on User Agreement, and hereby you will double your obligations or decrease your rights in accordance with any amendments of Usage Agreement. 

2. You agree that “lolya.com”, in its sole authorization and without occurring legal liability, makes amendments or sub-amendments on such agreement without requiring additional your acceptance, at any time and immediately, by posting an advertisement  about the amendment on the site. 

3. You acknowledge that “lolya.com” is not an auction or a bank and it does not provide similar services.

Safe Payment System in “lolya.com” is to buy goods safely from the site, you can pay by internet in whole or in part through the payment features of “lolya.com” via credit cards, cash on delivery (COD) or any other method of payment may be provided by “lolya.com” on the site from time to time. 

You may give “lolya.com” unlimited, universal, permanent and irrevocable right, and exempted from charges, licensed to use information, personal data or otherwise which you provided us for the site and/or declared on the same by registration, bidding, purchasing, or during the process of displaying and selling the goods by specific forms to communicate and register, by e-mails or any of the channels available on the site. To operate and promote the site according to Usage Agreement and (Privacy Policy). 

1. All contents contained on the site, including but not limited to, texts, graphic designs, logos, button icons, symbols, soundtracks, digital loads, aggregated data and electronic software are the property and rights of “lolya.com” and are protected by copyrights, trademarks, intellectual property rights and laws. 

2. Aggregated contents on the website are the exclusive property and copy rights of “lolya.com” and are protected by copyrights, trademarks, and intellectual and creative property rights and laws.

1. “lolya.com” trademarks are not used for products or services outside the market or may degrade its value and credibility.  All other trademarks that appear on the website are owned by its owners not by “lolya.com”, who may or not may be affiliated with, linked with or sponsored by “lolya.com”.

2. “lolya.com”, its own logos, words and other logos on the website are either registered or unregistered trademarks of “lolya.com”, and are protected by the rights and laws of ownership of other international and intellectual trademarks.They may not be used without written permission from “lolya.com.

1. Any problems of any kind about violation of the User Agreement must be reported.

2. If you think that your intellectual property rights have been breached, you must report “lolya.com”.

3. If it is proven that your intellectual property rights have been breached, “lolya.com” may oblige to, without prejudice to its interests and rights, stop the user or block it to access to the website and/or cancel its membership or remove its content on the website.

4. “lolya.com” also resort to technical and/or legal steps against users who create problems of any kind, such as violation of the intellectual property rights of third parties or deal inappropriately with such User Agreement or our contracts.

5. It is prohibited to display links to the website outside “lolya.com” and if they belong to the product displayed on the website only through the tools participating links addresses available through “lolya.com”, and the website is responsible for displaying the title for any damage that may result from the entry of viruses or harmful software Whether to “lolya.Com” or any of its users.

·“Lolya.com” takes reasonable measures (physical, organizational and technological) to safeguard against unauthorized access to your personally identifiable information and to safely store your personally identifiable information. However, the Internet is not a secure medium and the privacy of your personal information can never be guaranteed.

· “Lolya.com” shall provide your contact information to the shipping company or third parties, including mobile number, e-mail, information of the addresses registered by you and the other necessary information so as to make a communication between the two parties to complete the process of freight and payment.

· “Lolya.com” has no control over the practices of third parties (e.g. Website links to this Site or third parties who misrepresent themselves as you or someone else). You know and agree that “Lolya.com” may process your personal information that you provide to it for the purposes of providing the services on “Lolya.com” and for sending marketing communications to you, and that the Privacy Policy of this Site governs our collection, processing, use and any transfer of your personally identifiable information. 

To the extent permitted by law, “Lolya.com”, as well as its staff, agents, affiliates and suppliers, shall have no responsibility for any direct loss or defaults resulting from using the website. If you are not satisfied with the website or any of its contents, you should stop using it. Additionally, you hereby agree that any unauthorized use of the site and its services, due to your negligence, you will harm “Lolya.com” and hence we are entitled to use the terms and conditions of this Agreement. 

You hereby agree to provide safety for “Lolya.com”, its staff, managers, attorneys, and representatives, and to help them avoid any harm caused by demands, losses, defaults, costs, and fees imposed by violating the User Agreement or violating any laws or amendments or trespassing the rights of any third parties. 

No clause of this User Agreement refers to any partnership between you and “Lolya.com”. Additionally, you are not entitled to compel “Lolya.com” in any way. All notices you send to “Lolya.com” shall be sent by email, so that “Lolya.com” responds to this email.

You acknowledge and agree that all notices sent to you from “Lolya.com” will be published on the site or by the email provided upon registration. You should receive it within 72 hours from the time of sending it. It may send you by postal mail on the address you provided and you should receive it within 7 days of sending. 

You hereby grant “Lolya.com” the right to, and irrevocably acknowledge and agree that “Lolya.com” may at any time, transfer all or any part of its rights, benefits, obligations or liabilities under this User Agreement to any of its affiliates without requiring your further specific agreement. “Lolya.com” agrees to use all reasonable endeavors to provide notice to you of any transfer by way of a posting on the Site. You may not at any time, without the prior written consent of Lolya.com, transfer all or any part of your rights, benefits, obligations or liabilities under this User Agreement without the prior written consent of “Lolya.com”.

o   If any clause of this User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of this User Agreement.

o   This User Agreement (as amended from time to time in accordance with the terms of this User Agreement) sets forth the entire understanding and agreement between you and “Lolya.com” with respect to what follows: 

§ No person who is not a party to this User Agreement shall have any right to enforce any term of this User Agreement.

§ If this User Agreement is translated into any language other than Arabic, whether on the Site or otherwise, the Arabic text shall prevail.

This User Agreement is governed by and construed in accordance with, UAE law. This clause will survive any expiry or cancellation of this User Agreement for any reason.

o We are not responsible for any additional cost corresponds to the import taxes laid out in each country's current legislation.

o We are not responsible if you have given us the wrong shipping address.

o You must keep in mind that you may have to pay some custom taxes in your country.

o We do not ship to countries placed in the prohibited area by the shipping company such as countries where war is declared or have a natural disasters and so on.

o Most countries apply custom fees for importing gold. Please keep in mind that our shipping charges are excluded from any bills you may get for gold clearance. Actually, the shipping cost will determine the tax bills imposed by each country. 

1. You are 18 years of age or over the age of 18 years.

2. You shall comply with all applicable domestic and international laws and regulations regarding and relating to your use of the e-shopping. 

3. Your source of money paid for shipping on “Lolya.com is legal and earned by lawful transactions.

4. You will not harvest or otherwise collect information about users, including but not limited to email addresses and other contact information.

5. You will not disclose or publicize any personal information about users or otherwise access or use information about other users in a manner which (in our sole discretion) may constitute a breach of privacy and/or applicable laws.

About VAT on sales

• Value Added Tax (VAT) will be introduced starting from 1 January 2018 in Saudi Arabia and the United Arab Emirates (Applicable Countries). VAT will be imposed at 5% on sales and shipping orders through Lolya.com.
• All prices of products advertised through Lolya.com will be subject to VAT. However, once you complete the application data, your final price will be reflected in the account.

About sales value added tax (VAT) on sales to customers in the United Arab Emirates

Under UAE VAT legislation, Lolya.com will be required to collect VAT on goods shipped and sold within the UAE

For customers residing within the UAE, VAT will be applied in accordance with local legislation and the final price of a request will be confirmed at the time of review and calculation.

For VAT on sales to customers outside the UAE

·       For shipments to any country outside UAE, you will be subject to Value Added Tax (VAT) of 0% (subject to certain conditions). However, there may be additional charges based on the shipping address.

·       Shipments to the other GCC countries (applicable countries for the added value tax) are subject to a tax rate of 5%.

·       These shipments will be assessed for VAT on imports or customs duties based on applicable laws in the country charged to them.

·       Import/customs duties are charged as soon as the shipment reaches its destination.

·       For products shipped to Saudi Arabia and any of the other GCC countries, Lolya.com will evaluate and collect the import duties during the audit and account procedures. These funds will be used to pay the import duties on your behalf to the Customs Department of those countries Import under Order Summary in Account.

VAT rate

• The applicable tax rate will vary depending on the destination and the nature of the goods delivered

For the purchase of goods as a customer registered in the VAT system

If you are registered with the VAT system in any of the GCC countries and you have been issued a tax registration number in that applicable country, subject to the conditions set out below, you may submit your tax registration number when making any purchases from lolya.com and we will mention your tax registration number on our invoices.

To enter your tax registration number please contact customer service by phone or by sending an email to Info@lolya.com.

Terms and conditions of registration in VAT

Before sending your tax registration number, please see the following details. If you are registered with the VAT system in any of the GCC countries and you have been issued a tax registration number in that applicable country, subject to the conditions set out below, you may submit your tax registration number when making any purchases from Lolya.com.

You may enter your tax registration number only when you agree to and accept all of the following terms and conditions:

• Lolya.com is the brand name of E-Bling Gold & Jewelry Trading.
• When you enter your tax registration number to purchase from Lolya.com and after we verify your tax registration number, our system will determine whether your purchases will be subject to VAT and then automatically issue a tax invoice in line with the GCC Agreement and local VAT laws.
• If your purchases are not subject to tax, you may be responsible for calculating VAT if applicable under the GCC Agreement and local VAT laws applicable in the country of registration.
• You will continue to be responsible for any value-added tax or other tax obligations that you must fulfill as a buyer, in accordance with the GCC Agreement and local VAT laws.
• The tax registration number you enter on Lolya.com must be linked to your business and that such business is registered for VAT purposes in any of the applicable GCC countries.
• All transactions you make through your Lolya.com account will be transactions related to the business of you and the activities related to the tax registration number and tax registration certificate you have previously submitted to Lolya.com.
• Your tax registration number, tax registration certificate, and all other data must be correct, accurate and up-to-date, and you undertake to update such data and inform Lolya.com.
• All data relating to your tax registration number will be collected, processed and maintained in accordance with the terms set forth in the Terms of Use, Sale Notice and Privacy of Lolya.com.
• Lolya.com reserves the right to request more information and to verify your Lolya.com account information (including your tax registration number and / or your tax registration certificate) with you or with the relevant government agencies and agencies, as permitted by applicable law.

 You hereby authorize Lolya.com to request such information from relevant government agencies and agencies as Lolya.com deems necessary. Furthermore, you agree to submit any of this information to Lolya.com upon request.

• Lolya.com reserves the right to deduct any unpaid tax due if you enter your tax registration number which is found to be incorrect, not in accordance with your business details, or that the tax authorities consider that it is not related to the account holder at Lolya.com.
• You hereby authorize Lolya.com to deduct from your credit card or debit card any unpaid tax.
• Agree to receive tax invoices electronically.
• Electronic Tax Invoices will be displayed in PDF format on the My Orders page if ordered through Lolya.com.

For more information about e-tax reviews and instructions, please contact us by phone and customer service numbers or by sending an email to: info@lolya.com.